Support & FAQs

For any assistance, questions, or concerns, please feel free to contact us:

 

       FAQs

1. What is Inspire WebApp, and how does it work?

  • Inspire WebApp is an AI-powered platform designed to assist healthcare professionals with clinical proposals and intervention optimization. It operates on a subscription and credit-based model, generating AI-driven proposals based on user input.

2. Is Inspire WebApp HIPAA compliant?

  • Yes, Inspire WebApp complies with HIPAA regulations, ensuring the highest standards of patient data privacy and security.

3. How does data handling work in Inspire WebApp?

  • Inspire WebApp does not save or store any data provided by users. Once a proposal or intervention is generated, it immediately disappears from the app. We do not collect or retain patient information.

4. Can I input patients' names and personal information into the app?

  • To maintain patient privacy, it is strongly advised not to add patients' names or any identifiable personal information in the app. We recommend using initials or generic terms like "client," "patient," or "consumer" in the patient name section.

5. Can I use the AI-generated responses directly for patients?

  • The responses proposed by the AI in Inspire WebApp should be used as a reference and baseline in relation to the patient's responses. They are intended to assist healthcare professionals in creating high-quality clinical documentation and interventions. The app does not provide responses that should be copied verbatim for patient use.

6. Are there subscription plans available, and how do they work?

  • Yes, Inspire WebApp offers subscription plans on a monthly basis. Subscribing provides you with access to the platform and a certain number of credit points, depending on your chosen plan.

7. How do I subscribe to a plan and purchase credits?

  • After registration, go to the "Subscription" section, choose a plan, and complete the subscription process. Credits are automatically added to your account based on your selected plan.

8. What happens if I run out of credits during the month?

  • If you exhaust your credits, you can purchase additional credits through the platform to continue using Inspire WebApp.

9. Is there a limit to the number of interventions I can create with my credits?

  • The number of interventions you can create depends on the credits available in your subscription plan. You can generate interventions until your credit balance is depleted for the month.

10. How can I provide feedback or suggestions for improving Inspire WebApp? - We welcome your feedback and suggestions. Please use the "Feedback" section within the platform to share your ideas and concerns. Your input is invaluable in helping us enhance our services.

11. What are the system requirements for using Inspire WebApp? - Inspire WebApp is a web-based platform accessible through standard web browsers. Ensure you have a stable internet connection and use an up-to-date browser for the best experience.

12. How can I stay informed about updates and announcements related to Inspire WebApp? - To stay updated on platform news, updates, and announcements, visit the "Announcements" section within the platform or subscribe to our newsletter. You can also follow us on social media for important information.

13. Is there a user community or forum where I can interact with other Inspire WebApp users? - Currently, we do not offer a user community or forum. However, you can connect with us through our support channels for any questions or assistance you may need.

14. What measures are in place to ensure the security of my data on Inspire WebApp? - We implement rigorous security measures to protect your data. This includes encryption, regular security audits, and compliance with industry standards, such as HIPAA.

15. Can I export or save the interventions generated by Inspire WebApp? - Yes, you can export the interventions as needed for your records. However, please remember that no data is stored within the app, so it's essential to save any valuable information externally.

Inspire WebApp is committed to maintaining patient confidentiality, ensuring data security, and providing valuable AI-driven assistance to healthcare professionals in their clinical documentation and intervention processes.